The Person
Behind the Service
Shane Grocke — asp Director and Owner
Personal IT.|Real People.|Practical Outcomes.
1hr
Critical Issue Response
100%
Direct Owner Access
10+
Years Experience
5★
Client Satisfaction
Why Corporate IT Fails Australian SMBs
At asp, you're not just another account number in a corporate system. You're working directly with Shane Grocke, owner and director, who personally ensures your technology empowers rather than overwhelms your business.
While corporate IT providers shuffle you through call centres and bureaucracy, asp delivers direct owner access for every interaction. Critical issue resolution within 1 hour. Very long term average client relationships — not 7-month contracts.
Your technology challenges deserve more than scripted responses and escalation procedures. They deserve an owner who stakes his reputation on your success.
"Technology should empower, not overwhelm."
The asp Difference
What You Get with Shane
Direct Owner Access
Every call, every email, every meeting — you speak directly to Shane. No intermediaries, no account managers.
1-Hour Critical Response
When something goes wrong, it goes wrong fast. Shane's 1-hour response guarantee means your business stays running.
Long-Term Partnership
Our average client relationship spans years, not months. Shane invests in understanding your business deeply over time.
Experience Personal IT
Reach out directly to Shane today.